Our Services
1
Pre-Sales Service
1. Our team of experienced engineers will answer your battery questions and help you quickly find the most suitable solution.
2. We support customization options, such as voltage, capacity, size, and interface, to ensure the battery is perfectly matched to your device.
3. We provide quick response: upon receiving your request, we will provide product information, specifications, and quotes immediately, saving you time and effort.
2. We support customization options, such as voltage, capacity, size, and interface, to ensure the battery is perfectly matched to your device.
3. We provide quick response: upon receiving your request, we will provide product information, specifications, and quotes immediately, saving you time and effort.
2
In-Sales Service
1. Strict quality control and full pre-shipment inspection guarantee battery quality.
2. Our sales staff will maintain real-time communication with you to provide timely feedback on production progress and logistics status.
3. We offer a variety of delivery methods to meet the timeliness and cost requirements of different customers.
2. Our sales staff will maintain real-time communication with you to provide timely feedback on production progress and logistics status.
3. We offer a variety of delivery methods to meet the timeliness and cost requirements of different customers.
3
After-Sales Service
1. Depending on the type of battery product, we provide a 1-2 year warranty for worry-free use.
2. We offer installation guidance, remote diagnostics, maintenance recommendations, and full battery lifecycle support to ensure the stable development of your products and projects.
3. If any battery quality or usage issues arise, we will provide a solution as quickly as possible, and offer replacement or repair services if necessary.
2. We offer installation guidance, remote diagnostics, maintenance recommendations, and full battery lifecycle support to ensure the stable development of your products and projects.
3. If any battery quality or usage issues arise, we will provide a solution as quickly as possible, and offer replacement or repair services if necessary.
FAQ
Q1-What are the advantages of lithium batteries?
Lithium batteries offer more reliable performance, require less maintenance, and have a higher power density than lead-acid batteries. Lithium batteries last 2-3 times longer than lead-acid batteries, resulting in fewer battery replacements and lower labor costs.
Q2-Do your batteries have a protection system?
Our Battery has a built-in BMS to protect the battery from damage due to over- or under-voltage, overcurrent, or short-circuiting, etc. Communication functions can also be added.
Q3-Where is your factory located?
GuangDong, China.
Q4-Can you support samples for testing?
Yes. We support sample test.
Q5-What about the lead time?
Sample needs 7-15 days, mass production time needs 25-30days.
Q6-Do you have MOQ requirement?
Yes, we do, but we can support small order to start.
Q7-How do you ship the goods and how long does it take to arrive?
Ship by UPS, Fedex... It usually takes 5-7 days,sea shipping also optional.
Q8-Whats your payment term?
T/T,Paypal,etc
Q9-If OEM is acceptable?
Yes, We support OEM service, welcome to your inquiry!
Q10-Do you offer guarantee for the products?
Yes, we usually offer 1-2 years warranty to our batteries.